Privacy Policy

1.0 Who We Are

Kalam CX is a global BPO and language services provider. Our website address is: https://www.kalam.cx.

2.0 What Data We Collect

We may collect the following types of personal data:

Contact Information (name, email, phone number)
Application Information (resume, job interests, language preferences)
Communication Data (messages sent via WhatsApp, forms, or other tools)
Technical Data (IP address, browser, device type, time zone)
Usage Data (pages visited, time spent on the site, interaction behavior)

3.0 How We Collect Data

our data is collected when you:

Fill out forms on our website
Apply for a job or submit a resume
Communicate with us via WhatsApp, email, or live chat
Browse our website or engage with ads

4.0 Why We Collect Data

We use your information to:

Process job applications and match you with relevant opportunities
Provide support or information upon request
Improve our services, marketing, and user experience
Comply with legal and regulatory requirements

5.0 Sharing of Data

We do not sell your personal information.We may share your information with:
Internal departments (HR, marketing, operations)
Service providers for communication, analytics, or automation tools
Authorities if legally required

6.0 How We Protect Your Data

We use secure systems, encrypted communication, and restricted access controls to safeguard your information.All data is stored and processed in accordance with applicable data protection laws, including GDPR where relevant.

7.0 Your Rights

Depending on your location, you may have the right to:

Access your personal dataRequest correction or deletion
Object to processing
Withdraw consent
To make such a request, contact us at: privacy@kalam.cx

8.0 Cookies and Tracking

We may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences in your browser settings.

9.0 Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with the new effective date.

11. Contact Us

For any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
marketing@kalam.cx
www.kalam.cx