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Creating bridges across languages and cultures.

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We are Kalam CX

KALAM CX is a Customer Experience BPO Company HQ in Dubai with operations sites in Egypt, Malaysia, Mexico UK, and the US with over 6+years of experience in the healthcare and translation Industries.

Founded in 2019, Kalam has grown into one of the world’s most trusted translation and localization expert houses across the globe.

We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and cost-effectiveway.

With a Intensive Experience in Business process Outsourcing, Customer Experience, Interpreters sourcing, Training and access to translators for any language and business application, Kalam has earned a reputable image across all the Healthcare and translation services market

Why kalam

A Global presence with a revolutionary thinking

We provide full coverage for revolutionary solutions that have
been studied to maximize your outcome

A World class Solutions

We provide a wide range o fservices and languages with complete solution that fit different business scale

Cost effective

We provide a cost efficient solutions for small-midsize business using variety of pricing modules

Flexible contracts

Improve the support you offer to your customers both before and after they buy and use your products or services.

Network

A network of 10000+ bilingual agent speaks over 200+ languages fromover 52+ country

Staff

Our professional staff is highly trained and the Majority of our staff are working from home as well as on site

Coverage

Our solutions extend globally to support all your business needs with 7 operational sites around the world

From Inception to Global Impact

Starting as a small team with big dreams in Dubai, our passion for connecting people and businesses has propelled us into the global arena.

Consolidation and Innovation
2023

Focus on consolidating positions in existing markets and exploring innovative solutions in customer experience.

Introduction of new services & technology platforms, in line with the evolving needs of the industry.

Expansion into Mexico, the UK, and the US, solidifying Kalam CX’s presence as a global player.

Continuation of building a strong reputation in the healthcare sector.

2022
Further Global Reach
Operational Growth
2021

Establishment of additional operational sites in countries like Egypt and Malaysia, signaling significant growth.

Focus on building expertise in healthcare and translation services.

Initial expansion of operations, emphasizing on developing a global network of professionals.

2020
Early Expansion
Foundation Year
2019

Kalam CX is founded in Dubai, marking the start of its journey in the customer experience and translation industries.

Our Pillar represent a symbole of our 4 core values

Our core values are the foundation of our success

Our business solutions were founded by the strong believe in the need of the business and the customer to establish a strong relationship to facilitate the ongoing relationship between both of them

Interpretation

Overcome language barrier with your customers

Connections

Building a strong relationship with your customers

Growth

Effectively and efficiently manage your operations

Automations

Empowering your workflow with the latest technology

Mission

Overcoming Barriers

Make it easier for Businesses to communicate globally & overcoming major barriers effectively and efficiently

Vision

Global Destination

A world-class destination, globally recognized brand & a partner in growth,helping businesses navigate and excel in the ever-evolving landscape ofcustomer interactions.

Our Partners

Solution-oriented

"I can’t say good enough things about them. The level oftalent that Kalam has available is impressive. I don’t think people realize howhighly skilled outsourced teams can be. They’re smart, reliable, andsolution-oriented.”

CEO at The FireBall Company
The Experience

Our Partners

We proudly serve over 100 happy clients worldwide and have over 1000 satisfied employees.

Ready to start?

Connect with our team of experts and let us guide you in exploring & implementing our innovative solutions tailored to your business needs

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Kalam People