New Vacancy - Interpretation Trainer (Spanish/English)

• Deliver a pre-defined training program with expectations to adapt according to Trainee’s Performance while pursing program benchmarks.
• Incorporate self-study sessions with live sessions by utilizing our LMS abilities with the objective of a more engaged learning experience.
• Develop/enhance all needed manuals, guides, PPTs and program materials or content.
• Review self-study sessions of the “On-Boarding Training Program” & same for the “Technical Training Course” to give recommendation for our E-Learning team to edit or add or replace any content that affects the overall intended learning message.
• Maintain a database of all training related materials and suggest/share updates or enhancements with fellow trainers while keeping all material updated in the designated shared area or LMS.
• Coordinate and monitor Program enrollment, schedules, logistics, testing & Satisfaction surveys.
• Monitor/Review/Coach Trainee’s Adherence, Performance & Compliance to company standards and procedures as well as performance benchmarks during training sessions.
• Report& Maintain training records and performance activities, attendance, tests results, 3rd party certification, and retraining requirements.
• Share Trainee’s Status with the concerned parties and being ready to provide constructive feedback when requested.
• After final testing, Foster trainees during their shadowing period while inviting Guest speakers from different departments before final handover.
• Maintain Training KPIs represented in (Training Attrition-Conversion-Satisfaction)
• Maintain knowledge of the latest trends in training and development to be applied in learning techniques.
• Perform other related learning development tasks as business required.

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Duties and responsibilities are subject to change due to our dynamic business needs