Remote Interpretation
Customer Experience
Start-ups cx Solutions
AI Automation
Over the Phone Interpretation

Instant language support through professional interpreters, available on-demand over the phone.

Video Remote Interpretation

Seamless interpretation via video for enhanced communication across languages and distances.

Sign Language Interpretation

Professional sign language services bridging communication gaps for the hearing-impaired.

Customer Service

Delivering top-tier customer experiences with responsive, knowledgeable support teams.

Sales Generation

Driving revenue growth through targeted and effective sales outreach strategies.

Technical Support

Expert technical assistance to ensure smooth operations and resolve technical issues quickly.

Social Media Support

A dedicated team of experts with high problem-solving skills trained to quickly  

Chat Support

Real-time chat services to engage and assist customers efficiently and effectively.

Omnichannel

Comprehensive support across all communication channels for a seamless customer experience.

Humen Resource Outsourcing

Complete HR solutions to manage recruitment, onboarding, and employee relations.

Billing Support

Efficient billing services ensuring accuracy and timely processing for your business.

Payroll Processing

Reliable payroll services, ensuring your employees are paid accurately and on time.

Backend Support

Comprehensive backend services to optimize business operations and ensure smooth functionality.

Chatbot

Automated chat solutions that offer instant, intelligent responses to customer queries.

Virtual Assistant

AI-powered virtual assistants to streamline customer interactions and improve response times.

About Kalam

Learn more about Kalam CX, our mission, values, and commitment to delivering exceptional customer solutions.

Career Center

Explore exciting career opportunities and become part of the growing Kalam CX family.

Kalam Pulse

Stay updated with the latest industry insights, trends, and company news through our official blog.

Kalam Connect

Explore Kalam Connect, our company magazine featuring in-depth stories, interviews, and operational highlights.

Brand Guidelines

Access the official Kalam brand guidelines to maintain consistency across all branding and communications.

Contact Kalam

Reach out to us for inquiries, support, or partnership opportunities — we're here to help.

Lara Hussein

Interpreter
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Service Delivery - IMS
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lara.hussein@future-group.com

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Achievements

Honourable Mention

January

Dear Lara, Congratulations on achieving your monthly Key Performance Indicators (KPIs)! Your dedication and exceptional performance as an interpreter have significantly contributed to our team's success.Your consistent efforts in delivering high-quality interpretation services are commendable. Your professionalism and commitment to excellence serve as an inspiration to your colleagues.Thank you for your hard work and dedication. Keep up the excellent work! Sincerely,Mohamed Elshiekh

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